How and When You Pay for Your Transfer
Nothing is charged when you book. Payment is by card, arranged with you before you travel. The amount is the one on your confirmation — extras included, with no supplements for the hour, the traffic or the waiting.
- At booking
- nothing due
- Payment
- by card
- Free cancellation
- up to 12 hrs before
Nothing is due at booking
The form never asks for payment details, and nothing is pre-authorised or held. That is also why a cancellation here is not a refund process: up to 12 hours before the agreed pickup time you can cancel free of charge, and the obligation to pay simply ends — there is nothing to reverse. What applies to a later cancellation is in changing or cancelling.
By card, arranged before you travel
Payment is by card. How it is handled in detail we arrange with you after the confirmation, before you travel. The amount is on your confirmation and does not move en route: not for traffic, not for the hour, not for the wait at baggage reclaim.
Prices on this site are quoted in euros. Settle any questions about payment with us before you travel — not at the vehicle, where they can no longer be settled.
When the traveller is not the one paying
Two common cases: business travel, where the traveller should not be out of pocket, and booking for someone else whose guest should not be paying anything. Settle it with us before booking, not after — we then arrange the card payment with the person who pays.
What the fixed price already includes
- Taxes, tolls and airport parking — none of it is added at the end.
- Waiting caused by a flight delay. We track the flight by its number and dispatch against the actual landing.
- No night surcharge. Landing at 03:40 costs what landing at 13:40 costs.
- The whole vehicle, not a seat. Two of you or six in the VIP van is the same price.
- Luggage within the vehicle's capacity — one case and one piece of hand luggage per person; see how much luggage is included.
What is charged on top
Only the extras you add yourself in step two: a child seat at €5 a seat, extra luggage at €10 an item, a stop at €15, a wheelchair at €15 per booking, a shop stop at €15. Each appears with its amount on your confirmation and is paid together with the fare. The full list is in the price list.
With two journeys
Outbound and return are two journeys, each with its own fixed price, even when you booked both in one go. How the card payment for them is handled we arrange with you before you travel; cancellation works per journey, measured against its own pickup time.
Common questions
Do I have to pay when I book?
No. Nothing is charged and nothing is held. Payment is by card, arranged with you before you travel.
Can I pay by card?
Yes, payment is by card only. How and when we arrange with you before you travel — it cannot be arranged at the vehicle.
Are there extra charges at the end?
No. Taxes, tolls and parking are included, there is no night surcharge, and waiting caused by a flight delay is not charged. Only the extras you booked yourself are added.
Do I pay for both journeys at once?
Each journey has its own fixed price, even if you booked them together. How the card payment is handled we arrange with you before you travel.
Related reading
What You Need Before You Book an Airport Transfer
Six pieces of information and the booking is done. What to have open before you start, and what can follow later.
Read the articleWhen plans changeChanging or Cancelling When Your Plans Change
Not the flight changing, but you changing something. What applies then — and the deadlines that count.
Read the articleBookingBooking a Transfer for Someone Else
Whose name on the board, whose number in the form, who pays — three questions with three clear answers.
Read the article