Transfer guide
What actually happens before, during and after a transfer booking — written by the people who dispatch the journeys.
What You Need Before You Book an Airport Transfer
Six pieces of information and the booking is done. What to have open before you start, and what can follow later.
Read the articleBookingHow to Give Your Flight Number Correctly
Two letters, three digits — and on a connecting itinerary, the question of which leg counts. The answer is always the same one.
Read the articleBookingHotel Name or Address? Giving a Pickup Location a Driver Can Use
The hotel name is enough nearly every time. The cases where it is not are predictable — and all of them can be settled before you fly.
Read the articleBookingWhen Your Destination Is Not on the List
We drive to 144 destinations; 27 have a page of their own. What to do if yours is one of the others.
Read the articleBookingWhat Happens After You Book a Private Airport Transfer
From confirmation to arrivals hall — and the short list of things still left for you to do.
Read the articleBookingBooking a Transfer for Someone Else
Whose name on the board, whose number in the form, who pays — three questions with three clear answers.
Read the articleBookingArriving at One Airport and Leaving from Another
Land at Antalya and fly home from Dalaman and you are not booking a return — you are booking two one-ways.
Read the articleBookingHow and When You Pay for Your Transfer
Nothing at booking, on the day to the driver — and what the fixed price already contains.
Read the articleBookingA Shop Stop Before the Hotel
Land at two in the morning and nothing at your destination is open. Fifteen euros and twenty minutes solves it.
Read the articlePickupHow to Find Your Driver in the Arrivals Hall
Past baggage reclaim and customs, in the public hall, holding a board with your name. And what differs from airport to airport.
Read the articlePickupHow Long It Takes from Landing to Getting in Your Vehicle
Passport control, the baggage belt, customs — the gap between touchdown and the exit cannot be predicted. It costs you nothing all the same.
Read the articlePickupWhat to Do If You Cannot Find Your Driver
Four steps in a fixed order — and the two causes that are behind it almost every time.
Read the articlePickupLanding Between 11pm and 5am: How a Night Arrival Works
A large share of charter flights land in the small hours. What stays the same, what genuinely differs — and what people expect to differ and does not.
Read the articlePickupArriving on a Domestic Flight: What Changes
No customs, usually a different terminal — and a flight number that is easier to confuse than on a direct flight.
Read the articlePickupIstanbul's Two Airports: What Sets Your Arrival Apart
Both about 40 km from the centre, both around an hour — and still not the same journey.
Read the articlePickupLong Transfers: What Changes Beyond Two Hours
Twelve of our routes run over two hours and the longest is four and a half. What that means for the journey — and what it does not.
Read the articleWith childrenBooking a Child Seat: What We Need to Know, and When
Up to four seats at €5 each — and one detail without which we bring the wrong one: the age.
Read the articleWith childrenTravelling with a Baby: An Airport Transfer Checklist
What to settle before you fly, and what belongs within reach rather than at the bottom of a suitcase.
Read the articleAccessibilityTransfers with a Wheelchair or Reduced Mobility
What we need to know beforehand so the right vehicle arrives — and what the flat rate actually covers.
Read the articleLuggageHow Much Luggage Is Included in a Private Transfer
One suitcase and one piece of hand luggage each — with the vehicle's own capacity as the real ceiling. What that means in practice.
Read the articleLuggageGolf Bags, Pushchairs and Wheelchairs: Declaring Oversized Luggage
Anything not shaped like a suitcase needs declaring — item by item, with what it costs and why.
Read the articleLuggageWhen Luggage, Not Group Size, Decides Your Vehicle
Four people is not always a VIP van. The sum takes two minutes before booking and saves half an hour afterwards.
Read the articleLuggageGolf Trips: Bags, Early Tee Times and the Right Vehicle
Four players is eight items. What that does to the vehicle choice — and to a six o'clock departure.
Read the articleGroupsOne Group, Several Flights: Coordinating Arrivals
Twenty people on four flights: when one vehicle with a wait makes sense and when two do — and what belongs on the arrival list.
Read the articleGroupsCollecting a Wedding Party from the Airport
Guests arriving across three days are not one group transfer but twelve. How to turn that into a plan.
Read the articleGroupsCorporate and Business Group Transfers
Name lists that change until the last minute, and a payment nobody should be settling out of pocket.
Read the articleVIPPlanning a VIP Arrival: What to Arrange in Advance
What can be settled the evening before rather than in the arrivals hall — for honeymoons, business itineraries and anything that runs to a plan.
Read the articleGoing homeWhen Should You Leave Your Hotel for the Airport?
How a pickup time is worked backwards — and why the answer in Alanya is not the answer in Lara.
Read the articleGoing homeHow Hotel Pickup for a Departure Transfer Works
Where the vehicle waits, when the time is confirmed — and the one difference from an arrival that explains the fifteen minutes.
Read the articleWhen plans changeYour Flight Changed After Booking: What to Send Us, and When
Some of it we absorb ourselves, some we cannot. The dividing line is simple — and it saves you most of the messages.
Read the articleWhen plans changeIf Your Flight Is Cancelled or You Arrive on a Different One
Two cases with different windows: the cancellation you learn about before you leave, and the rebooking that happens while you are already travelling.
Read the articleWhen plans changeYour Bag Did Not Arrive: What Happens to Your Transfer
Filing the report takes time, and it comes at the end of a long journey. What to tell the driver before you go back.
Read the articleWhen plans changeChanging or Cancelling When Your Plans Change
Not the flight changing, but you changing something. What applies then — and the one deadline that counts.
Read the articleTransfer guide
We check your request and confirm it personally by WhatsApp or email, usually within the hour. Your transfer is booked once we confirm. Nothing is charged now.